Our approach to mining
Read more
A world-class portfolio
Read more
Sustainability report 2018
Read more
Take a tour of a modern mine
Read more
Q2 2019 Production Report
Read more
The difference makers
Read more
How to become a supplier

Job Details

Support Services Manager - Americas Region - Band 6 - Santiago

Job Number:
Business Unit / Group Function:
Technical & Sustainability
Work type:
Full Time Permanent
Discovery & Geosciences


Discovery and Geosciences (GDG) delivers value for Anglo American via safe discovery of new mineral endowment; delivery of step-change operational geosciences in our mines; and quantification and communication of our Mineral Resources and endowment


The purpose of this role is to ensure regional Discovery activities are carried out in accordance with Anglo American policies and procedures by providing a full range of administrative and technical support to the Regional Head of Discovery – Americas, and the Discovery Manager – Central Andes

Please refer to the attached role profile for more information:

Download File Support Services Manager - Americal Region - 10 July 2019.pdf

Typical Tasks:

Americas Region:

  • Manage month-end, quarter-end, and year-end financial close in accordance with corporate reporting deadlines
  • Compile monthly regional technical reports
  • Monitor and advise Regional Head on budget tracking (outlook) and provide advice on re-allocations.
  • Manage where required confidentiality and potentially other agreements with third parties: coordinate meetings with third parties; liaise with legal for the review/approval of legal documents; and, prepare the documents for the manager’s final review and sign-off
  • Support the Regional Head and Discovery Manager Central Andes with: HR (reporting, production of role profiles, new hires, wages, etc.), Legal (both local and Corporate, regarding contracts and any additional tasks), Compliance (such as updating the Discovery/Mining Property risk matrix), etc. These tasks involve significant liaison with colleagues in the Copper Business
  • Be the principal point of contact with the Copper Business for day to day coordination on HR, Supply Chain and Finance issues
  • Lead all Business Integrity compliance requirements: ensure that everyone has completed the mandatory training; documentation for external and internal audits; and, reply to local or Corporate BI requests.
  • Full involvement in current projects in the Americas to understand each project´s goals and issues
  • Understand Mineral Rights issues across the region
  • Willingness to take on ad-hoc projects outside of the job description with a “can-do” attitude

Central Andes:

  • Support the project leaders and Discovery Manager on the preparation of all new contracts, coordinating with Supply Chain and SAP (Copper Business)
  • Acquire full competence at managing the local reporting and accounting system (SAP).
  • Support Central Andes on the implementation of the new Permitting IT Tool, particularly on the reporting and communications side
  • Be involved in the Minimum Permitting Requirements (MPR) yearly status update (this requires working with Copper permitting and sustainability teams)

Formal qualifications:

  • University degree
  • Geology and finance/business education is preferred

Role-specific experience:

  • Proven relevant administrative and technical experience in a team environment
  • Proven relevant experience working in support of senior management
  • Proven relevant experience in a multinational corporation is desirable
  • Prior relevant experience in the mining or resources sector is required
  • Prior relevant experience working with external exploration-related contractors

Role-specific knowledge and skills:

  • Strong business acumen and problem solving skills, with experience in commercial negotiations
  • Fluent verbal and written communication skills in Spanish and English
  • Strong organisational skills with the ability to multitask
  • Demonstrate accountability by adhering to agreed-upon work schedule
  • Demonstrate reliability by meeting agreed-upon deadlines
  • Ability to produce high quality deliverables with acute attention to detail
  • Ability to support a number of people and prioritise work appropriately
  • Ability to adapt to constantly changing priorities
  • Ability to work autonomously and use initiative
  • Ability to work within a collaborative environment as an effective team member
  • Ability to maintain strict confidentiality with sensitive information
  • Strong soft skills with ability to build relationships, exercise diplomacy, discretion and sound judgment
  • Maintain a high level of professionalism and polished appearance at all times
  • Maintain a positive attitude with an aptitude to provide support
  • High-level of proficiency in the use of Microsoft packages


  • Knowledge of safety policies, procedures and the important role of consistently demonstrating required behaviours and championing safety values
  • Provides a consistent outstanding role model in relation to safety practices with a deep understanding of the importance of safety

Other requirements to perform the work effectively:

  • Travel to site where required

Advertised: Pacific SA Standard Time
Applications close: Pacific SA Standard Time

Back Apply now

Share this job:

| More


Job number or Keyword


Work type
Business Unit / Group Function